Support for every Truewright app — Truewright and Slack Notifications for Jira — is handled directly by the developer who builds them. Here is how to reach us and what to expect.
Email abhishekmugal99@gmail.com. Include your Jira site URL, which app you're using, and what you were doing when the problem happened — a screenshot helps.
Monday to Friday, 10:00–18:00 India Standard Time (UTC+5:30), excluding Indian public holidays.
We aim to send a first response within one business day. Issues that stop an app from working for your whole site are prioritised over questions and feature requests.
Setup steps and troubleshooting are covered in the Truewright documentation and the Slack Notifications for Jira documentation.